Last updated: May 26, 2026
We want you to be completely satisfied with Good Friends Good Times. However, because our service is delivered immediately upon purchase and events are time-sensitive, we have the following refund policy.
No payment required. No refunds applicable.
Per-event purchase. Refund eligibility as described below.
Per-event purchase. Refund eligibility as described below.
Full Refunds: You are eligible for a full refund if:
No Refunds: Refunds are not available if:
To request a refund, please contact us at:
hello@goodfriendsgoodtimes.com
Please include the following information in your email:
We will review your request and respond within 5 business days.
If your refund is approved, it will be processed within 5-10 business days. The refund will be issued to the original payment method used at checkout.
Before Event Date: You can cancel your paid package up to 48 hours before your event start date for a full refund (see Refund Eligibility above).
After Event Starts: Once your event has started (on or after the event date), cancellations are not eligible for refunds.
Event Deletion: If you delete your event, this does not automatically trigger a refund. Refund requests must be submitted separately as described above.
If you experience any technical issues with our service, please contact us immediately at hello@goodfriendsgoodtimes.com. We will work to resolve the issue as quickly as possible. If we are unable to resolve the issue and it prevents you from using the service, you may be eligible for a full refund regardless of the timing.
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of the service after changes constitutes acceptance of the new policy.
If you have any questions about this Refund & Cancellation Policy, please contact us at: